Returns & Exchanges
At Roman, we want you to be completely satisfied with your purchase. If you are not entirely happy, we offer a hassle-free 30-day return policy for all items in their original condition.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside.
Ship the Items
Print your prepaid shipping label from the portal, attach it to the outside of your box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing